How do I request a return slip?
The easiest way is to create a customer account when ordering.
In this you have an overview of the orders and can also apply for a return slip in the simplest way.
Which address should the return be sent to?
garden street 14
What do I have to include in the package?
For a clear identification we need your full name
However, you can also enclose the issued invoice.
Who bears the costs for the return?
We will pay the cost of return.
Please contact us via email@example.com
We will provide you with a returns slip.
How much time do I have for a return?
You have 14 days to return the goods to us.
When will the purchase price be refunded?
Once we have received and processed the package (usually 1 business day) we will initiate a refund.
How is the refund made?
The refund will be made using the payment method used at checkout. You will be informed by email once the refund has been made.